Privacy Policy

This policy sets out the basis on which Gite Alors of Les Eyzies, France, collects personal data from you and how we process such data.

By visiting our website you accept and consent to the practices set out below.

1. Uses made of information collected by us

We use information held about you for the following purposes:

(a) providing, improving and developing our services;
(b) researching, designing and launching new features or products;
(c) presenting content and information on our website in the most effective manner for you and for the device you use;
(d) providing you with alerts, updates, materials or information about our services or other types of information that you requested or signed up to;
(e) compliance with laws and regulations applicable to us in or outside of France;
(f) responding or taking part in legal proceedings, including seeking professional advice;
(g) communicating with you and responding to your questions or requests; and
(h) purposes directly related or incidental to the above.

2. Collection of information

For the purposes outlined above, we may collect and process the following information about you:

(a) Information you give us – information that you provide us (which may include your name, address, email address, telephone number, credit card information and other personal description) by filling in forms on our Site, or by corresponding with us (by phone, email or otherwise), for example:

(i) when you report any problem to us;
(ii) when you use certain features on our website;
(iii) when you request any support from us; or
(iv) when you complete any survey or questionnaire we send you.

(b) Information we collect about you – information automatically collected when you visit our website, for example:

(i) technical information, including the data normally collected by standard computer software (IP address, browser type and version, time zone, operating system and platform). We operate no special software to collect additional information.

(ii) information about each visit to our website, including the URL, clickstream to, through and from our site (including date and time), products you viewed or searched for, page response times, length of visit to pages, page interaction information (such as scrolling, clicks, and mouseovers), and phone number used to call our customer service number;

(c) Information we receive from third parties – We work with third parties and may receive information about you from them, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, or credit reference agencies. We will notify you when we receive information about you from them and the purposes for which we intend to use that information.

2.2 We only retain personal data for so long as it is necessary. Data may be archived as long as the purpose for which the data was used still exists.

3. Disclosure of your information

We will keep your personal data confidential. However, if you agree, we may provide information to:
(a) any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the Companies Act 2006;
(b) personnel, agents, advisers, auditors, contractors, financial institutions, and service providers in connection with our operations or services (for example staff engaged in the provision of support services);
(c) our overseas offices, affiliates, business partners and counterparts (on a need to-know basis only);
(d) persons under a duty of confidentiality to us;
(e) persons to whom we are required to make disclosure under applicable laws and regulations in or outside of France;
(f) actual or proposed transferees of our operations (or a substantial part thereof) in or outside of France.

4. Cookies

4.1 Our website uses cookies to distinguish you from other users of the website. This helps us to provide you with a good experience when you visit our website and allows us to improve our website.

4.2 A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree to the use of cookies.

4.3 We use persistent cookies and session cookies. A persistent cookie stays in your browser and will be read by us when you return to our website or a partner site that uses our services. Session cookies last only for as long as your visit to our website.

4.4 We use the following cookies:

(a) Strictly necessary cookies – These are cookies that are required for the operation of our Site. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
(b) Analytical/performance cookies – They allow us to recognise and count the number of visitors and to see how visitors move around our Site when they are using it. This helps us to improve the way our Site works, for example, by
ensuring that users are finding what they are looking for easily.

4.5. You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you do so, you may not be able to access all or parts of our Site.

4.6. We may use third-party web services on our Site. The service providers that administer these services use technologies such as cookies (which are likely to be analytical/performance cookies or targeting cookies), web server logs and web beacons to help us analyse how visitors use our Site and make the information displayed on it more relevant to your interests. The information collected through these means (including IP addresses) is disclosed to these service providers. These analytics services may use the data collected to contextualise and personalise the marketing materials of their own advertising network.

5. Third-party sites

Our Site or our communication with you may from time to time contain links to third-party websites over which we have no control. If you follow a link to any of these websites, please note that they have their own practices and policies. We encourage you to read the privacy policies or statements of these websites understand your rights. We accept no responsibility or liability for any practices of third-party websites.

6. Security

6.1 Please note that the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of data transmitted to our website, so any transmission is at your own risk.

7. Your rights

7.1 You have the right to:

(a) check whether we hold personal data about you;
(b) access any personal data we hold about you; and
(c) require us to correct any inaccuracy or error in any personal data we hold about you.

7.2 Any request under Clause 7.1 may be subject to a small administrative fee to meet our cost in processing your request.

8. Changes to our privacy policy

We may amend this policy from time to time by posting the updated policy on our website. Continuing to use our website after these changes confirms that you agree to be bound by the revised policy.

9. Contact us

Please address any questions, comments or requests regarding personal data to:
Paul Lowther, 178 Route du Moulin de Seguinou, Siorac-en-Perigord, 24170, France.

Telephone +33 (0) 766 64 61 65